Regarding the handling of customer personal information
*For those in the EU, please click here.
We and our group companies receive customers’ personal information, such as name, address, telephone number, and e-mail address, through our building leasing business and various related services offered and contracted, as well as through the real estate registry and other publicly available media. These will be handled with care in accordance with the above-mentioned privacy policy and in the following manner.
1. purpose of use of customers’ personal information
1) Purpose of use of personal information of tenants of rental properties, purchasers of houses for sale, prospective purchasers of properties, and prospective sellers of properties
The Company will use the personal information it acquires or retains for the following purposes
(1) Providing information and services for transactions such as brokerage and sales of real estate properties
(2) Provide financing-related proposals, such as mediation with lenders when purchasing real estate
(3) Execution of contracts such as “building lease contracts” and “real estate sales contracts” with customers
(4) Provision of services such as various types of insurance, moving, water purification cartridges, etc. at the time of contract
(5) Performance of insurance agency business, which is our business, and provision of small-amount short-term insurance products and services to customers whose insurance policies have lapsed or been cancelled
(6) Providing after-sales services such as contract management, rent management, building management, and emergency response after contract signing
(7) Requests for information regarding real estate brokerage, purchases, building leasing business, etc.
(8) Sales, after-sales service, and marketing activities by mail, telephone, e-mail, or visitation to provide information and services related to real estate properties
(9) Provision of services for customers on our website
(10) Providing information to companies using websites operated by us based on inquiries from customers
(11) Appropriate and smooth execution and improvement of the franchise business operated by us
(12) Contacting remodeling companies and requesting estimates and assessments when remodeling real estate properties
2) Purpose of use of personal information of employment applicants
The Company will use the personal information it acquires or retains for the following purposes
(1) To contact and send documents and other information related to the selection process
(2) Basic data for recruitment activities (interviews, written examinations, etc.)
3) Purpose of use of personal information obtained through the website
(1) To respond to the contents of various inquiries
(2) To respond to your room search requests
(3) To provide services for customers on our website
(4) Providing information to companies using websites operated by us based on inquiries from customers
(5) Appropriate and smooth execution and improvement of the business operated by us
(6) Development of our products, systems and services
(7) Data analysis and marketing activities and sales activities through retargeting and other methods
4) Other purposes of use of personal information of our business partners and their officers and employees
(1) Performance and contract management of contracts between us and our business partners
(2) Appropriate and smooth execution and improvement of our business activities
2. joint use of personal information
1) Items of personal information to be shared
(1) Name
(2) Address
(3) Telephone number
(4) Date of birth
(5) Various ID numbers
(6) E-mail address
(7) Desired terms and conditions of the contract
(8) Other items necessary for the purpose of use
2) Scope of joint users
Our group companies. Including the following companies.
Daito Kensetsu K.K.
– Daito Kensetsu Partners K.K.
– Daito Finance K.K.
– Housecom K.K.
– Housecom Technologies K.K.
– Daito Steel Corporation
– Houseleave Corporation
– Care Partner Corporation
– Gaspal Corporation
– Gaspal Tohoku Corporation
– Gaspal Kinki Corporation
– Gas Pal Chugoku Corporation
– Gas Pal Shikoku Corporation
– Gas Pal Kyushu Corporation
– Daito Gas Partner Corporation
– Daito Construction Corporation
– Daito Corporate Service Corporation
– House Payment Corporation
– Daito Mirai Trust Corporation
– Small Amount Short Term Insurance House Guard Corporation
– Lopikuma Corporation
– JustCo
– DK Japan K.K.
– DAITO ASIA DEVELOPMENT PTE. LTD.
– DAITO ASIA INVESTMENT PTL. LTD.
– D.T.C REINSURANCE LIMITED
– Daito Kentaku USA
– Ryo-Room Business Consulting (Shanghai) Co. Rental Management Network
3) Purpose of use
Same as “1. Purpose of use of customers’ personal information” above.
4) Company responsible for joint use
We are responsible for the sharing of your personal information. Please refer to the following for the location of our company and the name of our representative.
Address of our company:
・Name of representative
Provision of Personal Information to Third Parties
We may provide your personal information to related parties to the extent necessary to achieve the above purposes of use.
When providing personal information to third parties, we will take necessary measures to maintain confidentiality.
1) Items of personal data provided to third parties
Same as “1) Items of Personal Information to be Shared” in “2.
2) Method of provision to third parties
We will provide the information to third parties by electromagnetic means, electronic media, or paper printouts.
3) Suspension of Provision to Third Parties
With respect to the provision of personal data to third parties, we will cease the provision of personal data to third parties upon request from the customer.
However, there is a possibility that this may cause administrative difficulties in the provision of services or in the performance of contracts.
4) Provision of personal data to third parties located in foreign countries
We may outsource a part of our business to a third party in a foreign country, and in accordance with such outsourcing, we may provide your personal data to the third party in the foreign country.
In the event that we provide personal data to a third party in a foreign country, we will exercise necessary and appropriate supervision over the third party in order to protect the personal data.
4. accuracy and security of personal information
Accuracy and security of personal information is described in “4. Accuracy and security of personal information” of Daito Kensetsu K.K.’s Personal Information Protection Policy, and is explained in more detail as follows.
1) Formulation of basic policy
To ensure the proper handling of personal data, we have established and disclosed our basic policy on compliance with laws and regulations related to the protection of personal information, as well as a contact point for handling questions and complaints, in our “Personal Information Protection Policy”.
2) Establishment of discipline in the handling of personal data
The Company has established rules for handling personal data, including methods of handling personal data, responsible persons, persons in charge, and their duties.
3) Organizational safety control measures
In addition to appointing a person responsible for the handling of personal data, the Company clarifies the employees who handle personal data and the scope of personal data handled by such employees, and has established a system for reporting to the person responsible in the event that a fact or indication of a violation of personal data protection-related laws or internal regulations is detected. The Company has established internal rules for the handling of personal data, conducts periodic self-inspections, and conducts appropriate audits of the status of these rules.
4) Personnel safety control measures
Regular training is provided to employees on points to keep in mind regarding the handling of personal data and safety management, in an effort to improve the level of information protection.
5) Physical safety control measures
Measures are taken to prevent theft or loss of equipment, electronic media, and documents that handle personal data, and measures are implemented to ensure that personal data is not easily revealed when such equipment, electronic media, etc. are carried, including within the business site.
6) Technical safety control measures
Access control is implemented to limit the scope of persons in charge and the personal information databases handled.
Measures are taken to protect the information systems that handle personal data from unauthorized external access.
7) Understanding the external environment
When handling personal data in a foreign country, we will regularly collect and understand information on personal information protection in that country, implement safety control measures, and issue corrective instructions as necessary.
The following is an overview of foreign countries and their systems for the protection of personal information that we are aware of.
China, Vietnam, the Philippines, India, Singapore, Canada, the United States, and Malaysia
For an overview of the system, please refer to the following
Personal Data Protection Commission Website
5. requests for disclosure of personal information
When we receive a request for disclosure, etc., of retained personal data of our customers, we will respond to the request within a reasonable period and scope as follows. In order to prevent information leakage and ensure the accuracy of information, we will ask the customer and each representative to submit various types of certificates.1) Persons who may request disclosure, etc.
(1) The customer himself/herself
(2) A proxy authorized by the customer himself/herself (voluntary representative)
(3) Legal representative of a minor or an adult ward
2) How to make a request
To make a request, please fill out the following request form in our handwriting and send it by mail to our contact person.
The required documents to be submitted are as follows
(1) Request form in our company’s format
(2) A copy of the person’s various certificates (one of the following)
1) Driver’s license
(2) Passport
Health insurance card
(4) Pension book
(5) Seal registration certificate (within 3 months of creation)
(3) Documents required for a request by an authorized representative
(1) One copy of the person’s power of attorney (sealed with the person’s personal seal)
(2) One copy of the person’s seal registration certificate (within three months of the date of creation)
(iii) Various certificates of the voluntary representative (any one of the certificates listed in (2) (i) to (v) above for the voluntary representative)
(4) Documents required when a legal representative makes a request
(1) Various certificates of the individual [one of the certificates listed in (2) (i) through (v) above] (2) Various certificates of the legal representative [one of the certificates listed in (2) (i) through (v) above for the legal representative
(ii) Various certificates of the legal representative [one of the certificates listed in (2) (i) through (v) above for the legal representative] (iii) Certificate confirming the relationship of legal representative [certified copy of family register, certified copy of certificate of residence, etc.
(iii) A certificate confirming the relationship of legal representative [a copy of the family register, a certified copy of the certificate of residence, etc.
3) Contact for Requests
Please refer to the ” Inquiries ” section below.
4) Commission fee
Please note that a designated fee will be charged for each request for disclosure of personal information.
5) Various forms of invoices