GDPR Policy
GDPR Privacy Policy

GDPR Privacy Policy

We are located within the European Economic Area, which consists of the member states of the European Union, Norway, Iceland and Liechtenstein (hereinafter collectively referred to as the “EEA”). The EEA consists of the member states of the European Union, Norway, Iceland and Liechtenstein (hereinafter collectively referred to as the “EEA”). We will comply with the EU General Data Protection Regulation (GDPR) when handling the personal data of persons located within the European Economic Area (hereinafter collectively referred to as “you”) and will handle such data appropriately. This Privacy Policy applies to Customers who use our Services and are located within the EEA.


1. acquisition and retention of your personal data

1) Method of acquisition

We obtain personal data by the following methods

(1) Obtained directly from the person in question (telephone, Internet, application form, etc.)

(2) Indirectly obtained from you (e.g., IP address obtained when you visit our website)

(3) Obtained from a person who is duly authorized by the person in question (applicant for use, introducer, etc.)

(4) Obtained from public information (e.g., certified copy of registration)

2) Types of personal information to be acquired and retained

The personal data we obtain and retain includes the following

(1) Basic customer information (name, address, telephone number, e-mail address, gender, date of birth, etc.)

(2) Customer additional information (occupation, company information (company name, address, telephone number, department, position), family information (name, address, relationship, date of birth), etc.)

(3) Payment information (bank account information, credit card number, etc.) related to transactions with us

(4) Information automatically collected on our website (e.g., cookie information)


2. purpose of use of your personal data

1) Purpose of use of personal information of tenants of rental properties, purchasers of houses for sale, prospective purchasers of properties, and prospective sellers of properties

We use the personal information we obtain or retain for the following purposes

(1) Providing information and services for transactions such as brokerage and sales of real estate properties

(2) Propose financing-related proposals, such as the placement of loans with lenders for the purchase of real estate

(3) Performance of contracts such as “building lease contracts” and “real estate sales contracts” with customers

(4) Provision of various insurance, moving, water purification cartridge and other services at the time of contract

(5) To carry out our insurance agency business and to provide small-amount short-term insurance products and services to customers whose insurance policies have lapsed or been cancelled.

(6) Implementation of after-sales services such as contract management, rent management, building management, and emergency response after signing a contract

(7) Requests for information regarding real estate property brokerage, purchases, building leasing business, etc.

(8) Sales, after-sales service, and marketing activities by mail, telephone, e-mail, or visitation to provide information and services related to real estate properties

(9) Provision of services for customers on our website

(10) Providing information to companies using websites operated by us based on inquiries from customers

(11) Appropriate and smooth execution and improvement of the franchise business operated by us

(12) Contacting remodeling contractors and requesting estimates and assessments when remodeling real estate properties


3. legal basis

We process personal data on the legal basis of your consent to this Privacy Policy, the need for the performance of a contract, and the need for procedures at your request prior to the conclusion of a contract. You have the right to choose to provide us with your personal data. However, please note that if you do not provide such personal data, we may not be able to provide you with our services and information.


Retention Period of Personal Data

We will store personal data only for the period necessary to achieve each of the above purposes of use or for the period stipulated by laws and regulations. After the storage period, the data will be promptly erased.


5. joint use of personal data

1) Items of Personal Data to be Shared

(1) Name

(2) Address

(3) Telephone number

(4) Date of birth

(5) Various ID numbers

(6) E-mail address

(7) Preferred terms of contract

(8) Other items necessary for the purpose of use

2) Scope of joint users

Our group companies. Including the following companies

Daito Kensetsu K.K.

Daito Kentori Partners

Daito Finance Co.

Housecom, Inc.

Housecom Technologies, Inc.

Daito Steel Co.

Houseleave, Inc.

Care Partners, Inc.

Gas Pal Corporation

Gas Pal Tohoku Co.

Gas Pal Kinki Co.

Gas Pal Chugoku Co.

Gas Pal Shikoku Co.

Gas Pal Kyushu Co.

Daito Gas Partners Co.

Daito Construction Co.

Daito Corporate Service Co.

House Payment Corporation

Daito Mirai Trust Co.

Small Amount and Short Term Insurance House Guard Co.

Lopikuma Corporation

JustCo DK Japan K.K.



d.t.c reinsurance limited

Daito Kentaku USA

Ryoban Business Consulting (Shanghai) Co.

General Incorporated Association Rental Management Network

3) Purpose of use

Same as “2. Purpose of Use of Customers’ Personal Data” above.

4) Company responsible for joint use

We are responsible for the sharing of your personal information. Please refer to the following for the location of our company and the name of our representative.

Our Location

Name of Representative


6. provision of personal data to third parties

We may provide your personal data to related parties to the extent necessary to achieve the above purposes of use.

When providing information to a third party, we will take necessary measures to maintain confidentiality.

1) Items of personal data provided to third parties

Same as “2) Types of personal information acquired and retained” in “1. Acquisition and retention of customers’ personal data” above.

2) Method of provision to third parties

We will provide the information to third parties by electromagnetic means, electronic media, or paper printouts.

3) Cessation of provision to third parties

With respect to the provision of personal data to third parties, we will cease the provision of personal data to third parties if you request us to do so.

However, there may be administrative difficulties in the provision of services or in the performance of your contract.


7. transfer of personal data to a third country, etc.

We may transfer personal data to third countries (China, Vietnam, the Philippines, India, Singapore, Canada, the United States, and Malaysia) in order to fulfill a contract with you or to process your request prior to entering into a contract. In the event of a transfer to a country that has not been certified as sufficient by the European Commission, we will lawfully transfer your personal data using the measures of the Standard Data Protection Clause.


8. your rights to your personal data

You may withdraw your consent to the use of your personal data. You also have the right to access, rectify, erase, restrict processing, data portability, and object to our processing of your personal data. You may withdraw your consent and exercise each of these rights by contacting us at the contact point described below. You may also object to the processing of your personal data to us or to the data protection authority having jurisdiction over your location.


9. accuracy and security of personal data

Within the scope of the intended use of personal information, we maintain the personal information we receive in an accurate and up-to-date form and take measures to prevent unauthorized access, loss, destruction, falsification, and leakage. Employees are regularly provided with education and training in accordance with company regulations such as the Personal Information Protection Regulations, and personal information is strictly managed. In addition, when handling customers’ personal information in foreign countries, we will take necessary and appropriate measures for the safe management of personal information, based on our understanding of the systems for the protection of personal information in those foreign countries. Furthermore, when outsourcing the handling of personal information to an external contractor, we will conclude a contract with the contractor regarding the handling of personal information and supervise the contractor appropriately.

1) Formulation of basic policy

To ensure the proper handling of personal data, we have established and disclosed our basic policy on compliance with laws and regulations related to the protection of personal information, as well as a contact point for handling questions and complaints, in our “Personal Information Protection Policy”.

2) Establishment of discipline in the handling of personal data

The Company has established rules for handling personal data, including methods of handling personal data, responsible persons, persons in charge, and their duties.

3) Organizational safety control measures

In addition to appointing a person responsible for the handling of personal data, the Company clarifies the employees who handle personal data and the scope of personal data handled by such employees, and establishes a system for reporting to the person responsible in the event that a fact or indication of a violation of personal data protection-related laws or company regulations is detected.

The Company has established internal rules for the handling of personal data, conducts periodic self-inspections, and conducts appropriate audits of the status of these rules.

4) Personnel safety control measures

Regular training is provided to employees on points to keep in mind regarding the handling of personal data and safety management, in an effort to improve the level of information protection.

5) Physical safety control measures

Measures are taken to prevent theft or loss of equipment, electronic media, and documents that handle personal data, and measures are implemented to ensure that personal data is not easily revealed when such equipment, electronic media, etc. are carried, including within the business site.

6) Technical safety control measures

Access control is implemented to limit the scope of persons in charge and the personal information database, etc. handled.

Measures are taken to protect information systems that handle personal data from unauthorized external access, etc.

7) Understanding the external environment

When handling personal data in a foreign country, we will regularly collect and understand information on personal information protection in that country, implement safety control measures, and issue corrective instructions as necessary.

The following is a summary of the foreign countries and their systems for the protection of personal information that we are aware of.


10. automated handling

We do not make decisions based solely on automated handling, such as profiling of personal data.


About Cookies

Our website contains pages that use a technology called “cookies” to better serve you. A “cookie” is an industry-standard technology that allows a web server to identify your computer. Cookies” can identify your computer, but they cannot identify you unless you enter your personal data. You may be able to change the settings on your browser to disable cookies, but you may not be able to use all or part of the services on our web pages as a result.

Cookie Policy


Revisions to this Privacy Policy

This Privacy Policy may be revised from time to time in response to amendments or changes in related laws and regulations, or changes in business needs.


13. contact information

Customer Service Office, Daito Kentori Co.

Shinagawa East One Tower, 16-1, Konan 2-chome, Minato-ku, Tokyo 108-8211, Japan

Phone number: 0120-1673-43 (toll-free for customers only)

Email : Contact Form